G&G AUTOMOTIVE

Returns and order issues

Last updated August 29, 2026

Start with your order

Signed-in customers can submit a return request from an eligible order. Business customers can use their account center or contact G&G Sales.

Keep the part as received

Do not install, alter, disassemble, paint, or discard the part or its packaging while a return or shipping-damage request is being reviewed. Keep photos, labels, and order information available.

Eligibility

Eligibility depends on the item’s condition, warranty, order terms, reason for return, and whether the item is returned in the required condition. Electrical, special-order, clearance, modified, installed, or incorrectly ordered items may have additional restrictions.

Shipping damage or wrong item

Report visible damage, a missing item, or an incorrect item promptly. G&G may request photographs and packaging information before providing instructions.

Refund timing

Approved refunds will be sent to the permitted original payment method after the return is received and inspected. Bank and payment-provider processing times may vary.

G&G must set the final return window, restocking-fee rules, return-shipping responsibility, and warranty terms before public launch.